As Sony's terms of service puts it, refunds are never available unless Sony is required to provide them by law. Sony PlayStation: Sony's PlayStation Store offers no refunds, even for preordered games you haven't played yet or games that don't work properly.As Nintendo's support site puts it: "All sales (including pre-purchases) are final." Nintendo eShop: Nintendo's digital game store does not offer refunds.Microsoft began testing Steam-style " self-service refunds" for some users in April 2017, but they aren't available to most people yet-and may never be. Microsoft Store (Xbox Games): Microsoft says "you can't return a digital game and receive a refund or credit." However, you can refund preordered games and apps, which Nintendo and Sony don't allow you to do.Amazon won't refund digital music purchases either, but they will refund accidentally purchased Kindle eBooks. Amazon Appstore: According to Amazon, apps purchased from the Amazon Appstore are not eligible for a refund.Here's the shame list of digital app and game stores that don't provide customer-friendly refunds: The above stores offer refunds in some cases, but many stores never do. Related: How to Get a Refund for an Accidental Kindle Book Purchase However, Microsoft does note that software (such as Windows 10 apps) you purchase from the Microsoft Store may be eligible for a refund in some cases. Microsoft Store (Apps): Microsoft's website states clearly that digital Xbox games are never eligible for refunds.Humble Store: The Humble Store says "refunds are issued on a discretionary basis." However, if you've already played a game or redeemed a game key (such as a Steam key), your order is "likely ineligible for a refund." The Humble support site provides instructions for attempting to get a refund.You can contact GOG customer support if you're having a problem and get a refund if nothing else works. This only applies within the first thirty days after you purchase the game. According to the policy, if a game you purchase from GOG doesn't work and the GOG support staff can't solve the problem for you, you can get a full refund. GOG: GOG has a " money back guarantee policy" that applies to every game sold by GOG.Of course, you'll have much better luck if you purchased the game recently. "Refund game purchase" is one of the options you can select on Blizzard's support site. Blizzard: Blizzard doesn't have a published refund policy for its online store, but you can try contacting customer support if you want a refund. You can contact customer support and plead your case with these stores: Purchases made through Roku are subject to Roku's Return Policy. You may request a refund by reaching out to Roku Supportdirectly.Some stores don't guarantee a refund, but do offer refunds on a case by case basis. You can request a refund by navigating to Your Orders on the Amazon site and select “Return for Refund” next to that order. Purchases made through Amazon are subject to Amazon's Return Policy. Google Play also provides more detailed information on their Google Play Help website. □ Any purchases completed through Google Play's system are subject to Google Play's Terms of Service, and MasterClass will not be able to process any refunds or extensions for purchase processed by Google Play. If your purchase was made through Google Play, you can request a refund just as you would for any in-app purchase here. Apple also provides more detailed information on their Help & Support website. □ Any purchases completed through Apple's system are subject to Apple's Terms of Service, and MasterClass will not be able to process any refunds or extensions for purchase processed by Apple per section 3.3 of our Terms of Service. If your purchase was made through the App Store, you can request a refund from Apple just as you would for any in-app purchase by reaching out to the Apple Care team here: 1-800-APL-CARE (800–275–2273) or check here for local numbers. If the gift has already been redeemed then we cannot cancel or refund your gift. If your gift was purchased within the the last 30 days, and is not yet redeemed please reach out to the Member Support Team here and we would be happy to assist you. If you started your membership within the last 30 days please submit a request to the Support Team to see if you are eligible for a refund under our 30-day satisfaction guarantee.
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